HELP CENTRE
Good questions. Clear answers.
A few useful answers before you explore, save, or check out.
Do I need to sign in?
No. Meta X Commerce is public. An essential cookie keeps your bag, wishlist, saved address, and preview orders linked to this browser.
Are the prices live?
No. Prices are 10% above stored Amazon India reference prices from 2023 or 2025, rounded to the nearest paise. Current price and inventory updates await a supplier/API connection.
Why do some products have fewer pictures?
We add extra pictures only when the source listing matches the product identifier. Some source pages are unavailable, redirect to another variant, or provide only one image. The gallery states when more images are pending.
Can I pay and receive a product?
Not yet. Checkout currently records test orders only. No card details are collected, no money is charged, and no products are shipped.
How do I track or cancel a preview order?
Open Your orders from the header or footer. Expand an order for its saved details. You can cancel a preview order from the same page. There is no courier tracking until fulfillment is connected.
How can I compare products?
Select Compare on up to three product cards. Open the comparison tray to review their listed features, prices, source years, and identifiers side by side.
Will my wishlist work on another device?
Not automatically. Guest information is linked to this browser’s cookie. Clearing the cookie or changing browsers creates a separate session.
How do I remove my information?
Open Privacy policy and use Delete my saved data. This removes the current guest session’s saved bag, wishlist, delivery profile, and preview orders.
What does the PIN-code check do?
It validates a six-digit Indian PIN format. Courier serviceability and delivery dates are not currently connected.
How do I contact support?
Email support@metaxcommerce.com. The contact page can prepare a message in your email app.