Effective Date: 10/10/2024

At MetaX Commerce, accessible from https://metaxcommerce.com/, your privacy is one of our main priorities. This Privacy Policy document outlines the types of information we collect and how we use it.


Information We Collect

Personal Information

We may collect personal identification information from you in various ways, including when you:

  • Visit our site
  • Register on the site
  • Place an order
  • Subscribe to our newsletter
  • Fill out a form
  • Use other features made available on our Site

The personal information we collect may include your name, email address, mailing address, phone number, and payment details.

Non-Personal Information

We may collect non-personal identification information about you whenever you interact with our Site. This may include the browser name, the type of computer, and technical information about your means of connection to our Site.


How We Use Collected Information

MetaX Commerce may use your information for the following purposes:

  • To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
  • To Personalize User Experience: We may use information to understand how our Users as a group use the services and resources provided on our Site.
  • To Process Payments: We use the information you provide about yourself when placing an order only to provide service to that order.
  • To Send Periodic Emails: We may use the email address to send you information and updates pertaining to your order or respond to your inquiries.

Cookies and Similar Technologies

Our Site may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies.


Third-Party Services

We may employ third-party companies and individuals to:

  • Facilitate our Service
  • Provide the Service on our behalf
  • Perform Service-related tasks
  • Assist us in analyzing how our Service is used

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.


Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request the transfer of your personal data to another service provider

To exercise these rights, please contact us using the information below.


Changes to This Privacy Policy

MetaX Commerce reserves the right to update this Privacy Policy at any time. We encourage you to frequently check this page for any changes. Your continued use of the Site after any modifications will constitute acknowledgment of the modified Privacy Policy.


Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: contact@metaxcommerce.com
  • Address: No-13, Lakshmi Nagar Kannapalayam, Poonamallee, Poonamallee, Tamil Nadu, India – 600071